XTM Connect SDK is available as both SOAP and REST APIs. SOAP is currently in maintenance only mode. You can find more information about REST API at https://api.xtm-cloud.com/rest-api/.
If you wish to test XTM Connect SDK please contact firstname.lastname@example.org who can set up a sandbox environment and provide you with the requisite URLs.
The web services are generally designed to be passive. They do not need to know anything about the customer service and will only call the customer service after specified workflow events. The web services mainly respond to calls from the customer.
For file transfers, the web services can accept a URL, encoded BASE64 binary information or an MTOM file attachment.
There are two key concepts for the web services:
The following steps describe how to use XTM Connect SDK:
Steps 2. to 5. are optional since the project manager can perform these tasks from within XTM.
The diagram below shows a typical integration.