FAQ

What is included in the price?

  1. Access to XTM Cloud for the specified number of users for the agreed period.
  2. The ability to create translation projects up to the specified maximum number of words (for freelancer and group accounts).
  3. Support: We provide first class support Monday to Friday from 8am to 11pm CET.
  4. Upgrades: XTM Cloud is regularly and automatically upgraded or updated through the release cycle, meaning that you will always use the latest version without installing anything. If you have subscribed for a Private Cloud instance, you will have the possibility to define an upgrade schedule according to your company’s needs.
  5. Server maintenance: You don’t need to worry about any maintenance, we take care of that for all our Public and Private Cloud customers.